Trust
Inventory: Self-Assessment
Based in part on Jack R. Gibb's
Trust: A New View of
Personal and Organizational Development)
In addition to working efficiently and effectively,
members of high-performance
teams work cooperatively, are guided by shared
goals, trust each other, give and receive feedback openly, and take risks/assert
themselves with each other.
Below are behaviors that build or
lessen trust. Print out two copies.
First, rate yourself on each scaled item
in terms of how you behave with your co-workers as a team-mate; then rate yourself again
in terms of your relationship with those who report to you. For each item, place a check
mark in one of the five spaces, indicating how close you are to either end of trust
behavior.
Once you've completed your self-assessment, set a goal to
improve your trust levels in at least two specific areas (if you really want to find out
about yourself, ask your peers and/or subordinates to fill this out about you, and compare
their responses to your self-assessment):
|
1. Help my
team-mates |
__ __ __ __ __
|
Focus only on accomplishing my own
goals |
|
2. Seek new
ideas/information |
__ __ __ __ __
|
Act on my own opinions |
|
3. Listen and
play back what I hear |
__ __ __ __ __
|
Focus on my own ideas/views |
|
4. Try to be
above-board, direct |
__ __ __ __ __
|
Tend to be indirect, non-disclosing
|
|
5. Tell the truth
|
__ __ __ __ __
|
Tell partial truths/what I think
others want to hear |
|
6. Say what I'm
thinking/feeling |
__ __ __ __ __
|
Send mixed signals |
|
7. Accentuate the
positive |
__ __ __ __ __
|
Stress the negative |
|
8. Remain calm
under stress |
__ __ __ __ __
|
Explode or otherwise overreact |
|
9. Honor my agreements |
__ __ __ __ __
|
Behave opportunistically |
|
10. See people as individuals |
__ __ __ __ __
|
Categorize/stereotype people |
|
11. Show friendliness, compassion |
__ __ __ __ __
|
Remain distant, aloof |
|
12. Give specific, accurate
feedback |
__ __ __ __ __
|
Give evaluative feedback |
|
13. Encourage/empower others |
__ __ __ __ __
|
Insult, ridicule, diminish others |
