Trust
Inventory: Self-Assessment
Based in part on Jack R. Gibb's
Trust: A New View
of
Personal and Organizational Development)
In addition to working efficiently and effectively,
members of high-performance
teams work cooperatively, are guided by shared
goals, trust each other, give and receive feedback openly, and take risks/assert
themselves with each other.
Assess yourself: Below are behaviors that build or
lessen trust. Print out two copies. First, rate yourself on each scaled item
in terms of how you behave with your co-workers as a team-mate; then rate yourself again
in terms of your relationship with those who report to you. For each item, place a check
mark in one of the five spaces, indicating how close you are to either end of trust
behavior.
Once you've completed your self-assessment, set a goal to
improve your trust levels in at least two specific areas (if you really want to find out
about yourself, ask your peers and/or subordinates to fill this out about you, and compare
their responses to your self-assessment):
|
1. Help my
team-mates |
___ ___ ___ ___ ___
|
Focus only on accomplishing my own
goals |
|
2. Seek new
ideas/information |
___ ___ ___ ___ ___
|
Act on my own opinions |
|
3. Listen and
play back what I hear |
___ ___ ___ ___ ___
|
Focus on my own ideas/views |
|
4. Try to be
above-board, direct |
___ ___ ___ ___ ___
|
Tend to be indirect, non-disclosing
|
|
5. Tell the truth
|
___ ___ ___ ___ ___
|
Tell partial truths/what I think
others want to hear |
|
6. Say what I'm
thinking/feeling |
___ ___ ___
___ ___
|
Send mixed signals |
|
7. Accentuate the
positive |
___ ___ ___ ___ ___
|
Stress the negative |
|
8. Remain calm
under stress |
___ ___ ___ ___ ___
|
Explode or otherwise overreact |
|
9. Honor my agreements |
___ ___ ___ ___ ___
|
Behave opportunistically |
|
10. See people as individuals |
___ ___ ___ ___ ___
|
Categorize/stereotype people |
|
11. Show friendliness, compassion |
___ ___ ___ ___ ___
|
Remain distant, aloof |
|
12. Give specific, accurate
feedback |
___ ___ ___ ___ ___
|
Give evaluative feedback |
|
13. Encourage/empower others |
___ ___ ___ ___ ___
|
Insult, ridicule, diminish others |
