Out of the Box Coaching and
Breakthroughs with the Enneagram, Mary R. Bast, Ph.D. 
Copyright © 1999. All rights reserved. Revised: January 10, 2012
  

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JACKSONVILLE MAGAZINE
February 2006, page 43

Life Savers: What the heck is a "life coach" and who really needs one?
 WORDS BY KERRY SULLIVAN

A woman--we'll call her Jane--was considering leaving her husband. She had been unhappy for years and wanted out. The primary thing holding her back was her finances. Could she survive on her own? What would her lavish lifestyle be like on a budget? Jane asked herself these questions a hundred times before picking up the phone and calling for help.

Jane didn't call her best friend. She didn't call a marriage counselor, or even a priest. She called a life coach, a move that led many to ask her, "What is a life coach?"

Dr. Mary Bast has heard this question many times before. Bast is a life coach with a Ph.D. in social psychology, but she isn't a shrink. "A coach isn't going to deal with personality disorders or manic depression," she says. Bast refers to her clients (not patients), as people who want a change in their lives but don't feel they need therapy.

"Mostly people come to a life coach when there's something they can't figure out how to make happen or feel stuck. Or there is some type of transition in their life, like a death or divorce or getting fired from a job," she says. "I think of my work as helping people find resources they have forgotten they have."

Bast moved to Gainesville five years ago to continue her 15-year practice. Like many life coaches, Bast almost never meets her clients. "I used to coach in person, but what I like about doing it over the phone is I'm not limited." She admits some of her clients, especially men, are more open over the telephone because they aren't inhibited or embarrassed by the face-to-face interaction when expressing their emotions. "A lot of men won't go to a therapist but will hire a life coach because there's not a stigma associated with them," she says.

According to the International Coach Federation, through the process of coaching, individuals focus on the skills and actions needed to successfully produce their results. The individual chooses the focus of conversation, while the coach listens and contributes observations and questions as well as concepts and principles. Coaching can accelerate the individual's process by providing greater focus and awareness of possibilities leading to more effective choices. Coaching concentrates on where individuals are now and what they are willing to do to get where they want to be in the future.

To some, that all might sound like a lot of Dr. Phil-meets-Oprah mumbo jumbo. Others may ask if you really need to pay someone (fees generally range between $50 and $2250 per session) for simple advice. But Bast says there are various reasons why someone might consult a coach. Perhaps there is something at stake, a lack of confidence, a need of redirection in work or life due to a setback, a lack of clarity or desire to be better organized or more self-managing.

The truth is life coaching is a relatively new professional service intended to help resolve personal crises. In the early 1980s a financial planner living in Phoenix named Thomas J. Leonard noticed that his clients sought his advice not only on stocks and mutual funds but on professional and personal matters. Recognizing the demand, Leonard changed gears from being just a financial planner to a life planner. He continued helping his clients, but by mapping out their personal lives as well as their portfolios.

Leonard's formula caught on, and in 1992, he founded Coach U, a service to train new coaches, primarily via the Internet. In 1995, the Internal Coach Federation was created. The federation oversees credentialing, training accreditation, and a code of professional ethics. The ICF is the largest non-profit professional association worldwide of personal and business coaches with more than 8,000 members and 132 chapters in 334 countries.

How long one hires a life coach depends on the individual. Bast, for example, prefers to set limits with her clients, say three to six months. "I do have a few exceptions. Sometimes my clients' goals change and they stay with me a few years," she says. "I had a woman who came to me because of problems with her business. Well, then her son went off to college and then she was diagnosed with breast cancer, so we worked on all of those issues at different times in her life."

A male client of Bast's felt undervalued at his job. The two worked together to bring more attention to him at the office, gain more satisfaction from what he does, and to stand out from his co-workers. Bast did this by assigning her client homework. She asked the man to send her a one-line email every day of something he noticed that kept him invisible. "After we collected some data, I told him I wanted him to make one small change. It doesn't take much of a change when breaking a lifelong pattern."

Remember Jane, the soon-to-be divorcée? Her decision was a lot easier after she spoke to a life coach. She says all she needed to do was say it out loud to someone who would listen. The life coach didn't tell her whether to leave her husband or not. What the coach did do was discuss career and financial goals and make sure she understood the consequences, just in case she decided to become single again. 

Hey, Coach?

Seven questions to ask before you hire a life coach.

According to the International Coach Federation, the most important aspect to consider when seeking a life coach is finding someone with whom you feel you can easily relate and create a powerful partnership. To do that you may want to ask the following questions:

  1. What is your coaching experience?
  2. What is your coach specific training? Do you hold an ICF Credential, or are you enrolled in an ICF Accredited Training Program?
  3. What are your coaching specialties or client areas in which you most often work?
  4. What specialized skills or experience do you bring to your coaching?
  5. What is your philosophy of coaching?
  6. What is your specific process for coaching? How often would we meet and for how long? And how are you paid?
  7. Do you have any coaching success stories?